Frequently Asked Questions

Find the answers to the most frequently asked questions.

What are you doing regarding the health and safety of attendees?

NACDS’ priority is to conduct the Annual Meeting in accordance with official government, local authorities, and venue specific regulations and recommendations; as well as what NACDS deems is appropriate. NACDS reserves the right to change, update, or add to these guidelines at any time as it deems prudent to best protect the health and safety of our attendees, colleagues and industry partners.

Attendee safety is our priority for the Annual Meeting. NACDS has implemented enhanced security measures for access to The Breakers Hotel.  All individuals must present a valid form of identification at the security gate entrance to The Breakers, where their Annual Meeting registration will be verified. Individuals not registered for the Annual Meeting will be denied access to The Breakers. Our goal is to ensure a secure and successful Annual Meeting for all.

What is the recommended attire?

Attire for the NACDS Annual Meeting is Resort Casual with the following exceptions:

Monday, April 29 – The NACDS Luncheon
Men: Business Attire
Women: Dressy Daywear

Tuesday, April 30 – Board of Directors Reception & Dinner
Men: Business Attire (Jacket & Tie)
Women: Cocktail/Dressy Evening Separates

Is shuttle service provided between official NACDS hotels and The Breakers?

No. In lieu of shuttle service, NACDS will provide complimentary valet parking at The Breakers during the Annual Meeting.

When is the last day I can make a reservation at one of the official NACDS hotels and still obtain the NACDS rate?

Friday, March 22, 2024. After this date, the quoted hotel room rates and availability cannot be guaranteed.

How do I make changes to an existing hotel reservation?

To make changes to an existing reservation, use the link provided in your hotel room confirmation email sent from NACDS Housing. After Friday, March 22, 2024, you will need to contact your hotel directly. Visit the Hotels & Travel page for hotel contact information after this date.

Our Company is registered, but I can’t log in to view company information on the Participants page?

Only registered attendees can access the locked portions of the website. You will need to get the login information from one of your registrants. Their username is their email address. We do not have access to passwords. If they are unsure of their password, they can use the “Forgot/Set Your Password” link on the login page to reset it.

How do I add my spouse to my registration?

During the registration process, you will have the ability to “Add a Companion” after entering your first registrant. If you have already completed the registration process, but need to add a spouse, please email

How do I cancel or substitute an attendee?

Please submit a Cancellation Form or Substitution Form as soon as possible. All cancellations and substitutions must be made in writing and are considered official on the date they are received at NACDS headquarters.

How do I book private event space during the NACDS Annual Meeting?

A limited amount of private event space is available during the Annual Meeting. Requests for space should be made in writing to Toni Gonzalez at and include date, time, and number of people expected to attend the event.

Who do I contact to purchase an Outdoor Strategic Exchange Space?

Steve Perlowski at

Who do I contact to inquire about Private Meeting Space?

Jim Whitman at 703-837-4610 or

Who do I contact for Registration assistance?

NACDS Registration Department, 703-837-4302, or

Who do I contact to ask a Hotel/Housing question?

NACDS Housing Department, 703-837-4301 or

Who do I contact to learn more about Sponsorship Opportunities?

Jim Whitman at 703-837-4610 or

Elevating Industry Excellence

  • April 27-30, 2024
  • The Breakers
  • Palm Beach, FL
Register for annual meeting

It is the opportunities. It is the results. It is the relationships. It is the member service. All Chain and Associate Members in good standing with NACDS are invited to register and attend the Annual Meeting.

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