Rachael serves as Walgreens’ Chief Commercial Officer, leading Merchandising, Marketing, and Digital. In this role, she is driving the revitalization of the front-of-store experience, enhancing digital engagement, strengthening the loyalty program, and creating seamless connectivity between pharmacy patients and retail customers.

Before joining Walgreens, Rachael was Executive Vice President and Chief Merchant at BJ’s Wholesale Club, where she transformed the merchandising organization by building merchant competencies, recruiting top talent, and modernizing assortment and negotiation strategies – delivering over $100M in annual profitability improvements.

Rachael brings deep expertise in merchandising and digital across multiple channels and ownership structures. She began her career as a store manager at Hannaford Bros. Co. and, after earning her MBA, spent 13 years at Target in Merchandising, Planning, and Sourcing. She later joined Brandless, an early-stage e-commerce startup, as its first employee, where she developed the go-to-market strategy, established product standards, sourced over 500 items across a dozen categories, and helped raise $300M within 18 months. Her experience also includes leadership roles at H-E-B, where she oversaw General Merchandising, Site Merchandising & Operations, Retail Media, and Financial Services.

Rachael is a graduate of Tufts University and the Kenan-Flagler Business School at UNC Chapel Hill.