Skip to content

Guide to Success

Meet the Moment with a plan.

The value of the NACDS Annual Meeting begins before you arrive. Use this guide to focus your objectives, prioritize the right conversations, and turn your time in Palm Beach into relationships and results that move your business forward.

Define Your Objectives

Before you arrive, determine what success looks like:

  • Which relationships do you want to establish or strengthen?
  • Which business priorities do you want to advance?
  • What decisions or next steps would make the meeting worthwhile?

This meeting is about strategic conversations, not just introductions. Come ready to listen, exchange ideas, and agree on next steps.

Strategic Exchange Appointments

The core of the Annual Meeting. Strategic Exchange Appointments bring decision-makers together to align on priorities and strategy, held throughout The Breakers — bungalows, umbrella spaces, meeting rooms, and informal settings alike.

The Annual Meeting follows a strategic, noncommercial format and has specific policies governing Strategic Exchange Space and official conference activities. Review the applicable Rules & Regulations before the meeting.

Before Each Meeting

PLAN WITH PURPOSE:

  • Know who you’re meeting and their role.
  • Establish two or three clear objectives.
  • Prepare concise talking points that invite discussion.
  • Define the outcome and next steps.

During Each Meeting

DRIVE THE CONVERSATION:

  • Lead with the business objective.
  • Keep the conversation strategic and focused.
  • Confirm next steps before the meeting ends.

After Each Meeting

LOCK IN THE VALUE:

  • Capture your notes immediately.
  • Record commitments, opportunities, and additional contacts.
  • Establish an agreed-upon follow-up plan while the conversation is fresh.

Think Beyond

Strategic Exchange Appointments lay the groundwork for future business, including continued engagement at NACDS events such as the Total Store Expo.

Before You Leave

  • Review notes
  • Prioritize opportunities
  • Reconnect with new contacts
  • Assign internal owners for next steps
  • Confirm follow-up meetings

Hours

Monday, April 19
9:00 a.m. – 4:00 p.m.
Tuesday, April 20
10:00 a.m. – 4:00 p.m.

Maximize Your Connections

Plan Your Meeting Strategy

With a focused Sunday–Tuesday schedule, your calendar will fill quickly. Bring the right team members to maximize meetings with your trading partners!

Remember, the best opportunities aren’t always the ones scheduled months in advance.

Respect the NACDS Meeting Format

  • The Annual Meeting is designed around strategic conversations and relationship building.
  • NACDS prohibits scheduling business or social functions that conflict with official conference events.
  • Plan your company’s meetings, dinners, receptions, and other activities with the official schedule in mind.
  • The goal is to complement the Annual Meeting—not compete with it.

Leverage Participants

One of the most valuable things you can do before arriving is determine who you want to meet and where you will meet them.

Use NACDS Participant resources to identify companies and develop a focused meeting strategy to maximize your opportunities.

Before the meeting:

  • Review participating companies.
  • Identify priority accounts and partners.
  • Determine the individuals most relevant to your objectives.
  • Reach out early.
  • Confirm meetings.
  • Prepare customized discussion points.

Don’t wait until you arrive in Palm Beach to decide who you want to see.

A Look at Your Day

Sunday, April 18

12:00 p.m.–6:00 p.m. | Registration & Refresh Lounge, Gold Room
Collect credentials and orient yourself before the week begins.

2:00 p.m.–5:00 p.m. | Meet the Industry, The Circle (Associate Members)
Hear directly from industry executives on priorities and expectations — use it to sharpen your Strategic Exchange conversations.

6:00 p.m.–9:00 p.m. | Opening Celebration HMF, Mediterranean Ballroom, Venetian Ballroom (All Attendees)
The week’s first major networking opportunity. Reconnect, meet new contacts, and identify who to prioritize ahead of formal meetings.

Monday, April 19

8:00 a.m.–9:30 a.m. | Chain Members Breakfast & NACDS-PAC Event, The Circle (Chain Members & PAC Ticket Holders)
For eligible attendees, this is an opportunity to begin the day with industry peers and leadership before Strategic Exchange Appointments begin.

9:00 a.m.–4:00 p.m. | Strategic Exchange Appointments
Allow transition time between appointments and keep your schedule flexible for informal conversations and unexpected opportunities.

12:00 p.m.–2:00 p.m. | NACDS Luncheon, Ponce de Leon Ballroom (Spouses/Partners) (Ticket Required)

5:30 p.m.–6:30 p.m. | Sponsors Reception, Mediterranean Courtyard
This event is for sponsors and all retailers. It is a great opportunity to connect with companies you haven’t met with, thank those you have, reinforce your excitement about potential opportunities, and build relationships in a more casual setting.

Monday offers a full day of business, networking, and industry engagement. Review your calendar each morning and evening so you know exactly where you need to be and who you want to see.

Tuesday, April 20

8:30 a.m.–10:00 a.m. | Business Program, Ponce de Leon Ballroom (All Attendees)
Hear from NACDS leadership and experts on the business, industry, and policy issues shaping the landscape. Bring one or two insights directly into your morning meetings.

10:00 a.m.–4:00 p.m. | Strategic Exchange Appointments
Strategic Exchange Appointments resume for another full day.

6:00 p.m.–7:00 p.m. | Board of Directors Reception, Venetian Ballroom (All Attendees)

7:00 p.m.–10:00 p.m. | Board of Directors Dinner & Entertainment, Ponce de Leon Ballroom (Ticket Required)

Join us Tuesday evening for the Board of Directors Dinner & Entertainment, your final opportunity to connect with business partners and industry leaders. Seating is limited, and reservations are required. Sponsors may reserve tables in advance; others should watch for seating instructions.

Network With Intention

The Annual Meeting is about more than scheduled appointments.
The most valuable conversations often happen outside scheduled meetings — before breakfast, between appointments, at receptions.

Prioritize quality over volume; a focused conversation with the right person outweighs a long contact list without follow-up.

The Breakers

All 2027 Annual Meeting events will be held at The Breakers in Palm Beach. In lieu of shuttle service complimentary valet parking will be available at The Breakers.

Because meetings and programs take place in multiple areas of the property, familiarize yourself with the meeting locations before your first appointment and make sure to build in transition time.

Your NACDS Annual Meeting Checklist

Before You Arrive

  • Register and complete all required arrangements including your hotel accommodations
  • Review the Schedule
  • Suppliers, consider becoming a sponsor of the Meeting.
  • Review participating companies to identify priority contacts
  • Schedule Strategic Exchange Appointments and set objectives.
  • Review Rules & Regulations.
  • Determine which networking events and programs you will attend.
  • Download the NACDS Events app when available.
  • Prepare your company’s key messages and business priorities by customer.

During the Meeting

  • Attend the programs most relevant to your objectives.
  • Arrive prepared for every Strategic Exchange Appointment.
  • Make time for informal networking.
  • Take notes after each meeting.
  • Identify clear next steps.
  • Stay flexible for unexpected opportunities.
  • Check the schedule for updates.

Before You Leave

  •  Review your notes.
  •  Prioritize opportunities.
  •  Confirm follow-up actions.
  •  Connect with important new contacts.
  •  Assign internal owners for next steps.
  •  Schedule follow-up meetings.

Make the Most of Your Moment

The 2027 NACDS Annual Meeting is designed to bring the industry’s most influential leaders together for focused business conversations, strategic relationships, and insight into the future of retail pharmacy, health, and wellness.

Come prepared. Know who you want to meet, and what you want to accomplish. Listen. Ask sharp questions. Leave with momentum.

Meet the Moment—and turn your time at NACDS Annual into momentum for what comes next.

left decoration right decoration left decoration right decoration
Meet the Moment

Annual Meeting

April 18-20, 2027 The Breakers Palm Beach, FL

Join our industry’s most influential business leaders at this exclusive event. Build vital strategic partnerships with a who’s who in health and wellness and gain new insights into today’s changing marketplace.