Jeff Koziel is a senior vice president leading operations for Walgreens, overseeing all aspects of customer care and operational performance for the national drugstore chain. He is responsible for program implementation, quality, healthcare services, clinic operations, asset protection, comprehensive loss, central pharmacy operations and call center operations across the company’s more than 8,200 locations.
Koziel’s passion for retail and expertise in operations stems from his 22 years of experience working in the field and at the corporate office. Most recently, he served as senior vice president of pharmacy and retail operations, focused on providing ongoing support for retail locations.
Prior to that, he held a number of field leadership roles including pharmacy manager, district manager and regional vice president in New York City for both Walgreens and Duane Reade stores. He has also served in leadership roles for pharmacy operations and the Healthcare Clinic businesses.
Koziel earned a bachelor’s degree from the College of Pharmacy at Midwestern University in Chicago and currently sits on the college’s Deans Advisory Board.