FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

EVENT FAQS / FIND YOUR ANSWERS

Find Your Answers

Q: What is the recommended attire?

A: Attire for the NACDS Annual Meeting is Resort Casual with the following exceptions:

Monday, April 24 – The NACDS Luncheon
Men: Business Attire
Women: Dressy Daywear 

Tuesday, April 25 – The Board of Directors Reception & Dinner
Men: Business Attire
Women: Cocktail Attire


Q: Is shuttle service provided between official NACDS hotels and The Phoenician?

A: No. The Phoenician offers complimentary self-parking.


Q: When is the last day I can make a reservation at one of the official NACDS hotels and still obtain the NACDS rate?

A: Wednesday, March 22, 2017. After this date, the quoted hotel room rates and availability cannot be guaranteed.


Q: How do I make changes to an existing hotel reservation?

A: To make changes to an existing reservation, use the link provided in your hotel room confirmation email sent from NACDS Housing. After Wednesday, March 22, 2017, you will need to contact your hotel directly. Visit the Hotels page under PLAN for hotel contact information after this date.


Q: Is there a one-day badge?

A: No. Anyone desiring to attend the Annual Meeting must register in full.


Q: Our Company is registered, but I can't log into Participating Companies.

A: Only registered attendees can access the locked portions of the website. You will need to get the login information from one of your registrants. Their username is their email address. We do not have access to passwords. If they are unsure of their password, they can use the "Forgot/Set Your Password" link on the login page to reset it.


Q: How do I add my spouse to my registration?

A: During the registration process, you will have the ability to “Add a Companion” after entering your first registrant. If you have already completed the registration process, but need to add a spouse, please email registration@nacds.org.


Q: How do I cancel or substitute an attendee?

A: Please submit a Cancellation Form or Substitution Form as soon as possible. All cancellations and substitutions must be made in writing and are considered official on the date they are received at NACDS headquarters.


Q: How do I book private event space during the NACDS Annual Meeting?

A: A limited amount of private event space is available during the Annual Meeting. Requests for space should be made in writing to Toni Tripi at ttripi@nacds.org and include date, time, and number of people expected to attend the event.


Q: Who do I contact to...  

purchase an Outdoor Strategic Exchange Space?

A: Steve Perlowski, NACDS Member Programs & Services, sperlowski@nacds.org

inquire about Private Meeting Space?  

A: Jim Whitman, 703-837-4610 or jwhitman@nacds.org

for Registration assistance?

A: NACDS Registration Department, 703-837-4302, or registration@nacds.org

ask a Hotel/Housing question?

A: NACDS Housing Department, 703-837-4301 or housing@nacds.org

learn more about Sponsorship Opportunities?

A: Jim Whitman, 703-837-4610 or jwhitman@nacds.org